{"product_id":"business-central-relationship-management-training","title":"Business Central Relationship Management Pro Training","description":"\u003cp data-start=\"616\" data-end=\"866\"\u003eThe Business Central Relationship Management Pro Training is a hands-on, instructor-led course designed to help teams use Business Central’s built-in CRM capabilities to manage customer relationships from first contact through ongoing engagement.\u003c\/p\u003e\n\u003cp data-start=\"868\" data-end=\"1133\"\u003eThis training covers contact management, interaction tracking, segmentation, campaigns, and opportunity management—showing how Relationship Management supports sales and marketing workflows without leaving Business Central.\u003c\/p\u003e\n\u003ch2 data-start=\"1140\" data-end=\"1162\"\u003eWhat You’ll Learn\u003c\/h2\u003e\n\u003cul data-start=\"1163\" data-end=\"1625\"\u003e\n\u003cli data-start=\"1163\" data-end=\"1246\"\u003e\n\u003cp data-start=\"1165\" data-end=\"1246\"\u003eUnderstand how Relationship Management fits into the Business Central ecosystem\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1247\" data-end=\"1309\"\u003e\n\u003cp data-start=\"1249\" data-end=\"1309\"\u003eConfigure core setup, role centers, and marketing settings\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1310\" data-end=\"1380\"\u003e\n\u003cp data-start=\"1312\" data-end=\"1380\"\u003eCreate and manage company and person contacts with classifications\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1381\" data-end=\"1445\"\u003e\n\u003cp data-start=\"1383\" data-end=\"1445\"\u003eTrack emails, calls, meetings, and documents as interactions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1446\" data-end=\"1491\"\u003e\n\u003cp data-start=\"1448\" data-end=\"1491\"\u003eBuild segments and run targeted campaigns\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1492\" data-end=\"1541\"\u003e\n\u003cp data-start=\"1494\" data-end=\"1541\"\u003eManage opportunities, tasks, and sales cycles\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1542\" data-end=\"1625\"\u003e\n\u003cp data-start=\"1544\" data-end=\"1625\"\u003eSee how contacts, interactions, campaigns, and opportunities connect end to end\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"1634\" data-end=\"1654\"\u003eTraining Format\u003c\/h2\u003e\n\u003cul data-start=\"1655\" data-end=\"1756\"\u003e\n\u003cli data-start=\"1655\" data-end=\"1700\"\u003e\n\u003cp data-start=\"1657\" data-end=\"1700\"\u003eLive, virtual instructor-led training\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1701\" data-end=\"1731\"\u003e\n\u003cp data-start=\"1703\" data-end=\"1731\"\u003eUp to 5 users included\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1732\" data-end=\"1756\"\u003e\n\u003cp data-start=\"1734\" data-end=\"1756\"\u003eRecording provided\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"1802\" data-end=\"1828\"\u003eLevel \u0026amp; Prerequisites\u003c\/h2\u003e\n\u003cul data-start=\"1829\" data-end=\"2013\"\u003e\n\u003cli data-start=\"1829\" data-end=\"1868\"\u003e\n\u003cp data-start=\"1831\" data-end=\"1868\"\u003e\u003cstrong data-start=\"1831\" data-end=\"1841\"\u003eLevel:\u003c\/strong\u003e Beginner to Intermediate\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1869\" data-end=\"2013\"\u003e\n\u003cp data-start=\"1871\" data-end=\"1891\"\u003e\u003cstrong data-start=\"1871\" data-end=\"1889\"\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1894\" data-end=\"2013\"\u003e\n\u003cli data-start=\"1894\" data-end=\"1942\"\u003e\n\u003cp data-start=\"1896\" data-end=\"1942\"\u003eFamiliarity with Business Central navigation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1945\" data-end=\"2013\"\u003e\n\u003cp data-start=\"1947\" data-end=\"2013\"\u003eExposure to sales, finance, or operational workflows recommended\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"2059\" data-end=\"2073\"\u003eIdeal For\u003c\/h2\u003e\n\u003cul data-start=\"2074\" data-end=\"2294\"\u003e\n\u003cli data-start=\"2074\" data-end=\"2112\"\u003e\n\u003cp data-start=\"2076\" data-end=\"2112\"\u003eSales and account management teams\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2113\" data-end=\"2173\"\u003e\n\u003cp data-start=\"2115\" data-end=\"2173\"\u003eOperations and finance users needing customer visibility\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2174\" data-end=\"2222\"\u003e\n\u003cp data-start=\"2176\" data-end=\"2222\"\u003eBusiness Central consultants and power users\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2223\" data-end=\"2294\"\u003e\n\u003cp data-start=\"2225\" data-end=\"2294\"\u003eOrganizations wanting CRM functionality without a separate system\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"2301\" data-end=\"2319\"\u003eScope Clarity\u003c\/h2\u003e\n\u003cp data-start=\"2320\" data-end=\"2438\"\u003eThis training focuses on standard Relationship Management features in Business Central.\u003cbr data-start=\"2411\" data-end=\"2414\"\u003eIt does not include:\u003c\/p\u003e\n\u003cul data-start=\"2439\" data-end=\"2569\"\u003e\n\u003cli data-start=\"2439\" data-end=\"2487\"\u003e\n\u003cp data-start=\"2441\" data-end=\"2487\"\u003eDynamics 365 Sales or external CRM platforms\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2488\" data-end=\"2521\"\u003e\n\u003cp data-start=\"2490\" data-end=\"2521\"\u003eAdvanced marketing automation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2522\" data-end=\"2569\"\u003e\n\u003cp data-start=\"2524\" data-end=\"2569\"\u003eCustom integrations or system configuration\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"TruNova Launchpad","offers":[{"title":"Default Title","offer_id":47777692451070,"sku":null,"price":2000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0789\/8778\/8542\/files\/32.png?v=1772831906","url":"https:\/\/trunova-launchpad.myshopify.com\/products\/business-central-relationship-management-training","provider":"TruNova Launchpad","version":"1.0","type":"link"}